Privacy Policy

Your Data on app995 Fully Secured
Our Privacy Policy

App995 believes protecting your personal information is a fundamental responsibility. Our Privacy Policy clearly outlines what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
Your Data — Our Responsibility

App995 never sells your personal data. Your information is protected at all times using the highest standard of encryption technology.

Security Principles

Why Is Your Data Safe on app995?

Our Privacy Policy is built on six core pillars.

End-to-End Encryption

All your data is secured with SSL/TLS encryption. Security is maintained at every stage of data transmission.

Never Sold to Third Parties

App995 never sells your personal information to third parties. Your data is used solely to improve our services.

Full Transparency

You are clearly informed about what data is collected and why. You can view or delete your information at any time.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular security audits are conducted to ensure ongoing protection.

GDPR-Compliant Policy

Our Privacy Policy is built in compliance with international data protection law and GDPR guidelines.

24/7 Assistance

Our support team is always available for any questions about your data privacy. All complaints are resolved promptly.

1Introduction

App995 (referred to herein as "we", "us", or "the Platform") takes your privacy seriously. This Privacy Policy explains what information we collect, how it is used, and the measures we take to keep your data safe.

By using the app995 website or app, you agree to this Privacy Policy. We encourage you to read it carefully. If you have any questions, feel free to reach out to our support team.

In brief: app995 never sells your data. We only use the information we need to deliver a better experience for you.


2What Data We Collect

Various types of information are collected when you create and use an app995 account. This data comes from two main sources — information you provide directly, and information collected automatically as you use the platform.

Data Type Example Reason for Collection
Identity-Related Name, date of birth, national ID Account Verification & KYC
Contact Information Mobile number, email address Account Registration & Communication
Financial Information Mobile banking number, transaction history Payment Processing
Usage Data Login time, game history, betting records Service Improvement & Security
Device Information IP address, browser, and operating system Security & Fraud Prevention

We collect only the data that is genuinely necessary. We do not request excessive or irrelevant information.


3How Your Information Is Used

App995 uses collected data only for specific, defined purposes. We never use your information for anything unrelated to those purposes.

  • To create, manage, and verify your account (KYC).
  • To process deposits, withdrawals, and other financial transactions.
  • To ensure compliance with our Privacy Policy and applicable regulations.
  • To detect and prevent suspicious activity and fraud.
  • To offer promotions and bonuses tailored to your preferences.
  • To enhance the platform experience and develop new features.
  • To provide customer support and technical assistance.
  • To meet legal obligations and satisfy regulatory requirements.

Marketing Communications: We may send you relevant promotional messages. You can opt out of these at any time through your Account Settings.


4Data Sharing Policy

App995 never sells or rents your personal information to third parties for commercial purposes. In certain limited circumstances, however, select information may be shared with trusted partners.

  • Payment Processors: With payment providers including bKash, Nagad, and Rocket to process transactions.
  • Identity Verification Agencies: With authorized agencies for KYC and age verification.
  • Legal Authorities: Where required by court order or government directive, in compliance with the law.
  • Security Partners: To prevent fraud and ensure cybersecurity.

Important: Before sharing any data with third parties, we enter into strict confidentiality agreements with them. They are required to uphold the same standards set out in our Privacy Policy.


5Cookie Policy

App995 uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience.

  • Essential Cookies: Essential for login sessions and core platform functionality.
  • Functional Cookies: Used to remember your language, theme, and preferences.
  • Analytics Cookies: Helps us understand platform performance and usage patterns.
  • Marketing Cookies: Used to show you relevant offers based on your preferences.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.


6Data Protection Measures

App995 uses industry-leading technology to protect your information. Our security operates across multiple layers to prevent unauthorized access or data theft.

  • All data transmissions are secured with 256-bit SSL encryption.
  • Stored data is secured with AES-256 encryption.
  • Two-Factor Authentication (2FA) is available.
  • Regular security audits and penetration testing are conducted.
  • Automated alerts are sent for suspicious logins or activity.
  • Staff access to data is strictly controlled and logged.

In the Event of a Data Breach: If a security breach occurs and your data may be at risk, we will notify you within 72 hours and take the necessary steps.


7Your Data Rights

Under app995's Privacy Policy, you have a number of important rights regarding your personal data. Each of these rights is explained in detail below.

Your Rights

Your Data Protection Rights

Right to Access Your Data

You have the right to know what data we hold about you. Contact our support team and we will provide this information within 30 days.

Right to Rectification

If any of your information is incorrect or incomplete, you can request a correction. Providing the relevant supporting documents will allow us to update your records promptly.

Right to Erasure

In certain circumstances, you may request that your data be deleted. However, some data must be retained for a set period due to legal obligations.

Right to Restrict Processing

You can ask us to restrict how we use your data in certain cases, except where it is necessary for delivering core services.

Right to Data Portability

You can request a copy of the data we hold about you in a portable format for use elsewhere.

Right to Object

You may object to the use of your data for specific purposes, particularly direct marketing and profiling.

To exercise your rights: Write to our support email and include your account ID. We are required to respond to your request within 30 days.

8Children's Privacy

App995 is a gaming platform strictly for adults. We do not knowingly collect information from anyone under the age of 18. If we become aware that we hold data belonging to a minor, it will be deleted immediately and the associated account will be closed.

  • Age verification is mandatory at registration.
  • Suspicious accounts are subject to additional identity verification.
  • If a minor's account is found, their guardian will be notified.

To parents and guardians: If you believe your child is using app995, please contact our support team immediately. We will take swift action.


9Third-Party Links & Services

The app995 platform may integrate third-party payment gateways and services. These third parties have their own privacy policies, and app995 has no control over them.

  • Payment providers operate in accordance with their own security standards.
  • Please read the privacy policy of any third-party service before proceeding.
  • App995 is not responsible for how third parties process your data.
  • Only game outcome-related data may be shared with game providers.

We only work with trusted, reputable partners who adhere to international data protection standards.


10Privacy Policy Updates

App995 may update this Privacy Policy from time to time. Changes may be made in response to service improvements, legal requirements, or new technologies.

  • For significant changes, you will be notified via email or in-app notification.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • The "Last Updated" date will always be displayed at the top of the page.
  • Previous versions are available upon request.

Tip: Visit this page regularly to stay up to date with the latest Privacy Policy.


11Get in Touch

For any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch with us. Our Data Protection team is always ready to help.

  • Support Email: [email protected]
  • Responses are typically provided within 48 hours.
  • Please include your account ID when submitting a request to delete or correct your data.
  • Complex issues are resolved within a maximum of 30 days.

We believe transparency and trust are the foundation of a lasting relationship. Keeping your data safe on app995 is our top priority.

Frequently Asked Questions

Frequently Asked Questions About the Privacy Policy

No, app995 never sells your mobile number or any other personal information to third parties. Limited data may only be shared for payment processing or legal obligations, and strictly under formal agreements.

Most data is deleted after account closure. However, transaction records and identity verification documents may be retained for a set period — typically 5 years — to meet legal and regulatory obligations.

Yes, completely safe. Your mobile banking number and transaction details are protected with 256-bit SSL encryption. We never store full card numbers or passwords.

app995 collects general IP-based location data for security and fraud prevention purposes. GPS is not used in the mobile app. IP-based location data is not used to identify individuals.

You can turn off promotional messages by updating your notification preferences in Account Settings. Alternatively, contact our support team and we will disable them within 24 hours.
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