Use of app995 Terms and Conditions
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1General Terms & Conditions

App995 (hereinafter referred to as the "Platform" or "we") is an international online gaming service. These Terms and Conditions apply to all use of app995's services. By accessing the Platform or creating an account, you confirm that you have read these Terms and Conditions in full and agree to be bound by them.

We reserve the right to update app995's Terms and Conditions at any time. Members will be notified of any changes via email or through the Platform. Continued use of the Platform following any update constitutes acceptance of the revised terms.

App995 operates under an international gaming license and complies with all applicable laws and regulations. We are committed to fair play, transparency, and responsible gaming.

2Account Register

To open an account on app995, you must provide accurate and complete information. Providing false information may result in account termination and forfeiture of any funds held. Each individual may hold only one account.

• You must use your real name, date of birth, and an active mobile number when registering.
• Creating multiple accounts from the same device or IP address is strictly prohibited.
• You are solely responsible for keeping your account password confidential. Do not share your password with anyone.
• App995 may request additional documentation at any time for identity verification purposes.
• Once registration is complete, a verification code will be sent to your mobile number.

3Age Verification & Eligibility

You must be at least 18 years of age to participate on app995. This Platform is strictly prohibited for minors. We may request a copy of your national ID or passport to verify your age at the time of registration or before processing a withdrawal.

• Withdrawals may be delayed until age verification is complete.
• Any account opened with a false age will be terminated immediately.
• Legal action may be taken if a minor is found to be using an account.

App995 believes that protecting minors is a social responsibility. We take age verification seriously, and any account flagged as suspicious is automatically referred for review.

4Deposits and Payments

Several payment methods are available for deposits on app995, including bKash, Nagad, and Rocket. Minimum and maximum deposit limits may vary depending on the payment method.

• Deposits must be made from your own payment account only.
• Deposits through third parties are strictly prohibited.
• After a successful deposit, funds are typically credited to your account within a few minutes.
• If a deposit is delayed due to a technical issue, please notify the support team.
• App995 does not charge additional transaction fees, though your bank or mobile banking provider may apply their own charges.

5Withdrawal Policy

Withdrawal requests on app995 are typically processed within 5 to 15 minutes. In some cases, delays may occur due to identity verification or security review.

• Withdrawals must be made using the same payment method used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Account verification (KYC) must be completed before a withdrawal can be processed.
• Daily withdrawal limits depend on your account tier and verification status.
• VIP members enjoy instant withdrawals and higher limits.
• App995 reserves the right to temporarily suspend withdrawals in cases of suspicious activity.

6Bonuses & Promotions

Under app995's Terms and Conditions, each bonus offer carries its own specific terms. If those terms are not met after claiming a bonus, the bonus and any winnings derived from it may be forfeited.

• The welcome bonus is available to new members only, on their first deposit.
• Each bonus comes with a specific wagering requirement.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible once wagering is complete.
• Multiple bonuses cannot be combined simultaneously unless explicitly stated in the promotion.
• If bonus abuse is found, the account will be suspended and all funds forfeited.
• Cashback bonuses must be claimed within the specified time window.

7Prohibited Activities

Certain activities are strictly prohibited on the app995 Platform to protect its integrity and security. Any involvement in the activities listed below will result in immediate account termination.

• Operating multiple accounts belonging to the same individual.
• Attempting to manipulate the bonus system.
• Attempting unauthorized access to another member's account.
• Attempting to hack or modify the platform's software.
• Using the platform for money laundering or any illegal purpose.
• Threatening or harassing other members.
• Creating or using an account under a false identity.
• Using bots or automated software to manipulate games.

8Account Closure and Suspension

App995 reserves the right to temporarily suspend or permanently close any account for the reasons listed below. Members are generally notified by email before an account is closed; however, in cases of serious violations, the account may be closed without prior notice.

• If evidence of a Terms & Conditions violation is found.
• If identity verification is not completed within the required timeframe.
• If the member requests to close the account themselves.
• Self-exclusion requests under the responsible gaming policy.
• Extended inactivity for 12 months or more.

Members can close their account at any time by contacting the support team. Any legitimate funds remaining in the account will be refunded.

9Responsible Gaming

Responsible gaming is a key part of app995's Terms and Conditions. We believe gaming should be for entertainment — it should never become a problem. To that end, app995 provides members with a range of protective tools.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Time Limit: Set a daily limit on how long you spend gaming.
• Taking a Break: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Option to take a long-term or permanent break from gaming.

If gaming becomes a problem, please seek help from a family member or professional. app995 always places responsible gaming as its top priority. To learn more, visit our Responsible Gaming View page.

10Privacy Policy

We are fully transparent about how we collect, store, and use your personal information. Under app995's privacy policy, we never sell your data or share it with unauthorized third parties.

• Your information is used solely for service delivery, verification, and security purposes.
• Payment information is protected with the highest level of encryption technology.
• You may choose to accept or decline the use of cookies.
• You may contact the support team to request correction or deletion of your personal data.

For more details, visit our Privacy Policy View page.

11Dispute Resolution

For any disputes or complaints, please contact app995's support team first. We aim to resolve all issues promptly and fairly. Complaints are generally responded to within 48 hours.

• When submitting a complaint, please provide your account ID, transaction date, and full details.
• If the support team is unable to resolve the issue, it will be escalated to a higher level.
• Where third-party mediation is required, app995 may also arrange for that.
• In the event of a dispute over game results, server logs will be treated as the final and conclusive evidence.

12Changes to Terms & Effective Date

App995 reserves the right to amend these Terms and Conditions, in part or in full, at any time. Members will be given at least 7 days' notice of any changes, though urgent updates may take effect immediately.

• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• If you object to any changes, you will have the option to close your account.
• The current version will always be available on this page, along with the date of the latest update.

If you have any questions about these Terms and Conditions, please contact us via our support email. Our team is always ready to help.